Privacy Policy

1. Introduction

Mastertech Garage Door ("we," "our," or "us") operates the website mastertechgaragedoor.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you fill out a contact form, request a quote, or schedule a service appointment.
• Service Information: Details about your garage door service needs, property address, and service history.
• Communications: Records of emails, calls, or messages you send to us.
• Technical Data: IP address, browser type, pages visited, and referring URLs through standard web analytics tools (such as Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Respond to your service requests, quotes, and inquiries
• Schedule and confirm service appointments
• Send you SMS or email updates about your service (with your consent)
• Improve our website and services
• Comply with legal obligations
• Send promotional communications (only with your explicit consent)

4. SMS Communications

If you provide your phone number and consent to SMS communications, we may send you service-related text messages and occasional marketing notifications. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message we send. Reply HELP for help. We will not share your phone number with third parties for their marketing purposes.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Trusted vendors who help us operate our website and business (e.g., email platforms, scheduling tools), subject to confidentiality agreements.
• Legal requirements: When required by law or to protect our legal rights.

6. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use Google Analytics to understand how visitors interact with our site. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on. You can also configure your browser to reject cookies, though some site features may not function properly without them.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at info@mastertechgaragedoor.com or call (573) 970-3667.

9. Third-Party Links

Our website may contain links to third-party websites (such as Clopay, Haas, LiftMaster, or Genie product pages). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated "last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: